NOTICE: AN RGA SUBMISSION MUST BE COMPLETED FOR ALL RETURNS. Most manufacturers require customers to contact them directly for Return Manufacturer Authorizations (RMAs) before Meyer can process! Under no circumstance will Meyer Distributing accept returned product without prior Vendor RMA, where applicable.
Return Authorizations EXPIRE 90 days from issue.
Click Here for the list of Vendors requiring RMA’s directly from them and additional details.
** CUSTOMER RESPONSIBLITY STATEMENT ** All product and packaging MUST be inspected at the time of delivery and discrepancies must be reported on the delivery ticket. In the event that you are not present for the delivery you may contact Returns Support within 48 hrs. of receipt via email or phone. FAILURE TO REPORT or NOTE issues will result in a DENIED return authorization and any CREDIT will be refused.
Under no circumstance will a credit be issued at the time of collecting the product on the Meyer Distributing Returns Good Authorization (RGA). All products must be returned to Meyer Distributing and inspected before a Credit Memo is issued to the account. No returns will be allowed on drop-ships, add to stocks, special orders, discontinued items, painted products, and all items systematically designated as non-returnable. Pay particularly close attention to order details at the time of delivery to ensure an accurate shipment. Follow instructions and warnings on packaging. Pay attention to the label on the box before opening ensuring it matches the vehicle you are fitting. Opened boxes are not encouraged to be returned – you will be responsible for repackaging it to the same standard it was received. Poorly repackaged products are highly likely to be damaged during the return and thus credit denied. Customers are reminded to unpack, dry fit and examine all parts before installation.
Meyer Distributing reserves the right to refuse credit per, but not limited to, the following conditions:
A handling / restock fee will be deducted from the original purchase price if your 12 month rolling average returns to gross purchases rate for Good/Resalable Product is greater than 6%. Meyer Distributing will enforce a 30% restocking fee on any items returned to honor a past due balance regardless of this ratio.